Frequently Asked Questions
Find answers to common questions about our beauty products and services
Are Simabrand products cruelty-free?
Yes, we are committed to ethical beauty. None of our products or ingredients are tested on animals.
How do I know which product is right for my skin type?
Each product page includes a 'Skin Type' guide. You can also take our online skin quiz or contact our experts for a personalized recommendation.
Do your products contain parabens or sulfates?
Simabrand prioritizes clean beauty. The majority of our range is formulated without parabens, sulfates, or phthalates.
Can I change my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact us within 1 hour of placement to request any modifications.
What is the shelf life of your skincare items?
Our products typically have a shelf life of 12 months after opening. Look for the PAO (Period After Opening) symbol on the packaging.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location.